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25 Jun

What next for the grocery trade?

  • Posted by tonyw
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A week ago, Amazon made a bid of $42 a share for US grocer Whole Foods. So excited was the response that the latter’s share price rose to $48, while those of leading bricks and mortar supermarkets and general retailers in the US tanked. Down went Wal-Mart, Target and Kroger share prices. And the same
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20 Sep

Carpe diem!

  • Posted by tonyw
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  Uncertainty. That bane of business. The most negative condition any business can find itself in. And in so many ways Brexit – a negative turn in many a view – took an already unsteady economic outlook into a deeper decline. Some even viewed it as a dense fog. The worry is, as has already
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04 Aug

The Vision thing

  • Posted by tonyw
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Years ago, while brand managing in a global FMCG business, I learned all about the importance of having a business ‘Vision’. A company’s Vision is a qualitative exercise, both intellectual and visceral. It’s about where a company wants to be, what it wants to look like in the future and why it’s confident about getting
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01 Jun

Are you worried about raising prices?

  • Posted by tonyw
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Whether your company is B2B or B2C, you will face the same concerns about raising your prices. And let’s face it – over the past ten years there’s hardly been a good time to do it. But a business can’t carry on making trading losses. It simply doesn’t work. So the need for putting up
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29 Mar

It’s Horses for Courses

  • Posted by tonyw
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It’s a truism. Some horses really do succeed on some courses more than others. And so too in life. And, believe it or not, this applies equally in business. Yet, as business people we often overlook this fact during the day to day running of our firms. And the truth is, if we do, we
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04 Jan

Don’t end up in Jail!

  • Posted by tonyw
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Problem solving in business can be just like a board game: Monopoly, Snakes & Ladders – sometimes we just can’t get past Go to Jail, let alone Go! Unseen and unimagined consequences lurk further down the line and this fear of the unknown can paralyse a business and stall creativity and progress.  Time this with
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03 Sep

Protecting a key business asset – customer loyalty

  • Posted by tonyw
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Nothing ever gets easier, does it? In a world where competition has intensified and the attention of your customer or client is increasingly eroded, how do you keep that most precious of assets – a loyal customer? I’m talking here about the individual consumer or business that contributes above-average income and profit to your company,
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29 Jun

The crucial reason why

  • Posted by tonyw
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The crucial reason why   Most organisations, and especially those in the private sector, recognise the need to explain what benefit their product or service offers a prospective customer. What, in the marketing world, is called a sales proposition, or if it is a claim it alone can make, a Unique Sales Proposition (USP). After
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